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Cancelling your booking
How to cancel and understand refund policies
Last updated: 31 January 2026
If your plans change, you can cancel your booking. The refund amount depends on when you cancel.
Romancha cancellation policy
- 5+ days before check-in: 100% refund
- 2-5 days before check-in: 50% refund
- Less than 48 hours: No refund
How to cancel
1
Go to your Trips page
2
Select the reservation to cancel
3
Click "Cancel reservation"
4
Confirm your cancellation
5
Refund will be processed within 5-10 business days
Info: See our Cancellation Policy page for full details on refunds and extenuating circumstances.